Delivery Information
Thank you for shopping with Nuga Best Belgium. Below you will find important details regarding our delivery process to ensure a smooth and satisfactory shopping experience.
1. Shipping Methods
We offer various shipping methods to accommodate your needs. The available shipping methods may include standard shipping, express shipping, and international shipping. Shipping options and associated costs will be displayed at checkout.
2. Processing Time
Orders are typically processed within 3 business days from the date of purchase. Please note that processing time may vary depending on the availability of the product and any customization options chosen.
3. Shipping Time
Shipping time refers to the time it takes for your order to be delivered after it has been shipped from our warehouse. Shipping time varies depending on the shipping method selected and the destination. Estimated shipping times will be provided at checkout based on your location and chosen shipping method.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use this tracking number to monitor the status of your delivery online through our carrier’s website.
5. Shipping Restrictions
Please note that we currently only ship to addresses within Europe and North Americas. We are unable to deliver to P.O. boxes, APO/FPO addresses, or certain remote areas. Additionally, some products may be subject to shipping restrictions due to size, weight, or regulatory requirements.
6. Customs and Duties
For international orders, please be aware that customs duties, taxes, and fees may be imposed by the destination country’s customs authority. These additional charges are the responsibility of the recipient and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information on potential fees before placing your order.
7. Delivery Issues
In the rare event that your order is delayed, lost, or damaged during transit, please contact our customer service team as soon as possible. We will work with our shipping partners to resolve the issue and ensure that you receive your order in a timely manner.
If you have any further questions or require assistance regarding delivery, please don’t hesitate to contact us at info@nugabestmedical.com
Thank you for choosing Nuga Best Belgium! We appreciate your business.